Unable to successfully initiate Direct3D

[Belsat]

Hi!!

This morning I bought Anno 1703 as a X-mas present for my wife. However, it will not start. After copying the files, I try to start the game from the desktop icon and get: "Unable to successfully initialise Direct3D". Even before being asked for a serial number...

I looked on this and the German forum, but none of the solutions work. My system is: Mainboard: K8N-E Deluxe with 1Gb RAM and AMD64 3000 processor. Video: MSI NX6600 GT.

I re-installed Direct X 9c from the game DVD, installed the latest chipset drivers (4.31) and latest video driver (93.71). Dxdiag test are all successful.

Please help!!

Henk (from Belgium)

[Dobber]

Have you attempted to uninstall and reinstall the game?

[Belsat]

Hi.

No, but I´ll try that tonight. B.t.w. I get the same error message when I want to start up 3D Mark 2003. There seems to be something fundamentally wrong with my Direct X.

When re-installing DirectX, I get the impression that not much really happens. I have looked for a good Direct X removal tool so I can install from scratch. Any suggestions??

Ciao, Henk

[Dobber]

I have seen removal utilities, but cannot remember them at the present! Maybe someone knows, I think LadyH probably would know of a good one!


I found an utility that is supposed to remove all directx files for you, so you can make a clean install! It is here (http://www.softpedia.com/progDownload/DirectX-Eradicator-Download-2588.html), I have not tried it, nor have I talked to anyone who has. It looks safe enough, but it is up to you if you trust the company. :go:

[LadyH]

@Belsad
can we close this thread here?
that one in the german section is in process