Serial Number Problem

[R13YNB]

I just bought Anno 1701 and tried to install it with the serial number on the back of the manual. The number is really hard to read and when I type it in, "Invalid Serial Number". *****. Please help

[Betty]

Hi R13YNB and welcome on board! :halloha:

If you send a part(!) of you serial number to support@sunflowers.de, you will get you correct and valid number back. :go:



P.S. I deleted your serial number, because you should not show it to everyone. :wink:

[R13YNB]

Thankyou Betty

[Betty]

No prob, R13YNB...

Hope to see you here again soon!

[R13YNB]

I Have Just Sent That Email, How Long Does It Normally Take For A Reply?

[Betty]

A maximum of 2 or 3 days...

Stay tuned! :go:

[R13YNB]

Oh, I would phone them but it cost £1 to call. Can't I get It sooner?

[Betty]

Have a little, little patience, please... :peace:

[R13YNB]

I just want to play It just now. Can you help Betty?

[Betty]

Do you have a magnifying glass? :wink:

Otherwise you will have to wait a little. Sorry.

[R13YNB]

Is there another number i can call?

[Betty]

No, just this one, sorry...

[R13YNB]

Im gutted. I'll just take the game back. This shouldn't happen when you buy a new game

[Betty]

Hey R13YNB, don't be that angry, please.
I just try to help you. Okay?

Perhaps you just mixed the "V" with the "U" or the "D" with the "0" or else...

[Rnett]

5 & S, B & 8..........:scratch:

[R13YNB]

This is so frustrating.... Can anybody email me the correct serial number??????

[Betty]

R13YNB,

you can't mail serial numbers. :sad:
One number will only start one game (security - you know :wink:?)!

So, please wait just a little, and you will get the right number from our support.

[R13YNB]

my email address is Graynge66@hotmail.com for anyone who has it

[Betty]

Noone can have your serial number or send one to you - each number is only printed once.

And your game will only start after the input of your serial number.

:amen: