Tzser
13-04-2007, 23:59
I was understanding when it was first announced that the US version patch would be delayed because I believed the "not enough time" story and figured that it would be released that following week after the Easter holiday. Well this week has come and gone..its now Friday and no mention of any patch.
I contaced Aspr and they stated that they were waiting for the patch from the developers..no mention at all that it had to be tested by Aspr!! Do you think it is fair that everyone else gets to enjoy the patch except your US customer base? This is absurd, you are alienating your customers! If you were going to delay for some than you should have delayed it for everyone else to be fair...this is good business practice. The way you have approached it only causes dissent among your customers.
I've lurked enough in these forums to know that preference is given to the German and European fan base. A mod here clearly stated that the game is German so the Germans get the patch first. Then why did the others get it too? A mod also replied when asked by someone why a certain feature didn't make it to patch...he stated that it was probably never noticed because the developers only pay attention to whats listed in the German forums. I can NOT believe that statement...I thought all paying customers were equal? Image one of the "big boy" companies stating something like that....no way.
Keep having this attitude. You will never make it big if you pick and choose your customers. I will NOT let you treat us this way..I will NOT allow my money to be wasted. So to solve the issue I'm downloading the UK version on torrent and will apply the patch and enjoy what I paid for. I will never buy from this company again and suggest other Americans do the same...perhaps they will learn a good lesson one day.
Adios...
I contaced Aspr and they stated that they were waiting for the patch from the developers..no mention at all that it had to be tested by Aspr!! Do you think it is fair that everyone else gets to enjoy the patch except your US customer base? This is absurd, you are alienating your customers! If you were going to delay for some than you should have delayed it for everyone else to be fair...this is good business practice. The way you have approached it only causes dissent among your customers.
I've lurked enough in these forums to know that preference is given to the German and European fan base. A mod here clearly stated that the game is German so the Germans get the patch first. Then why did the others get it too? A mod also replied when asked by someone why a certain feature didn't make it to patch...he stated that it was probably never noticed because the developers only pay attention to whats listed in the German forums. I can NOT believe that statement...I thought all paying customers were equal? Image one of the "big boy" companies stating something like that....no way.
Keep having this attitude. You will never make it big if you pick and choose your customers. I will NOT let you treat us this way..I will NOT allow my money to be wasted. So to solve the issue I'm downloading the UK version on torrent and will apply the patch and enjoy what I paid for. I will never buy from this company again and suggest other Americans do the same...perhaps they will learn a good lesson one day.
Adios...