View Full Version : lost first KoH disc while moving..
Mikal1871
13-12-2005, 23:00
help please.. yes, i unfortunately lost my CD1 disc of KoH while i moved my residence. I forgot it was put in the box when i shipped up all my playable discs. Please let me know as soon as possible what the LEAST expensive way would be for me to get another first disc.. I unfortunately have to reinstall the game. I have the second disc and it has numbers on it but i dont know either an email address or a US telephone number to call and ask about this problem.
I'd really tather not have to repurchase it on e-bay or in a retail store again.
hopefully one of the games guru's could let me know by my real email addy that i've given to the KoH site here so i can solve this problem and get back to playing KoH again.
Thanks and so wish you nice people would make more games like this one
EA states the following on EA Support Replacement of Discs/Booklets (http://support.ea.com/cgi-bin/ea.cfg/php/enduser/std_adp.php?p_faqid=11125&p_created=1132266508&p_sid=lFc473Xh&p_lva=&p_sp=cF9zcmNoPTEmcF9zb3J0X2J5PSZwX2dyaWRzb3J0PSZwX 3Jvd19jbnQ9NyZwX3Byb2RzPTcsMCZwX2NhdHM9NTY3JnBfcHY 9MS43OzIudTAmcF9jdj0xLjU2NzsyLnUwJnBfc2VhcmNoX3R5c GU9YW5zd2Vycy5zZWFyY2hfbmwmcF9wYWdlPTE*&p_li=&p_topview=1) :
Requested Information:
Explanation of your situation
First and Last Name
Return Address
E-mail Address
Phone Number
Replacement Costs:
PC-CD products: $13.00 USD
Playstation 2, Xbox, or Xbox 360 products: $20.00 USD
Nintendo GameCube, Nintendo DS, or Sony PSP products: $15.00 USD
Sony PlayStation products: $15.00 USD
Nintendo Gameboy, Gameboy Color, or Gameboy Advanced products: $15.00 USD
Jewel Case Classics products: $7.50 USD
Manual (Documentation) replacement: $5.00 USD
Mailing Address:
Electronic Arts Customer Warranty
209 Redwood Shores Pkwy
Redwood City, CA 94065
Note: We strongly recommend that you send your product using a traceable delivery method. Electronic Arts is not responsible for products not in its possession.
You'd have to ask somebody else if
1. EA is behind the sells of KoH
2. If not 1, another company has such a replacement policy.
Timotheus
15-12-2005, 03:39
EA I think had something to do with KoH, but I don't know if KoH would be replaceable by them.
Mikal1871
15-12-2005, 06:31
Thanks guys. I'll get in touch with EA games here tomorrow to see if they are the ones who i should go through to get a replacement from. The second disc seems to have a serial number on it so that should help in proving that i did purchase the gam ein the first place...
Hope everyone has a save and happy holiday season no matter what you all celebrate in your respective different countries.. i wonder how christmas goes in the Netherlands.. anyways, thanks and cheers
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